Customer Service
- Shipping & Delivery
- All packages shipped within the USA have the option of free first class postage which normally takes about 5 days.
Express postage is an option, but I don't reccomend it, I am rurally located so express commonly takes 4 days.
- For international packages I've shipped all over the world to 100+ countries without difficulty:
- First class postage normally takes 20-30 day and has limited tracking.
- Priority postage normally takes 12-23 days and has good tracking.
- Express postage normally takes 8-12 days and has very good tracking.
- Privacy & Security
- Your privacy is important to me. I don't share your info or do anything with it.
- Returns & Replacements
- I accept returns within 30 days of the purchase.
- I accept exchanges within 60 days of the purchase.
- Please let me know if you have any issues with the product, I want you to be happy with it.
- All returns or exchanges must be for unused product. If you have used some of your product, thats ok. I accept partial returns and can refund you based off the amount you return.
- You must pay return postage.
- Ordering
- If you have an issue ordering let me know and I can process a custom order for you. My email is [email protected]
- Payment, Pricing & Promotions
- I accept payment by paypal, google wallet, btc, credit card, or debit card.
I do not accept payment by cash in the mail or check. - .
- Viewing Orders
- To view orders you have made you must have registered an account before you made the order. You cannot view orders as a guest. You will however receive an email stating confirmation of the order and a second email with your tracking link when the package has shipped.
- Updating Account Information
- You can update your account information through your profile.
